Quartz & Stone Countertops

Template
Your template date will be scheduled once you have signed your contract. You’ll need to make selections, and have information for your sink and faucet prior to the date of your template. On the day of template, please clear existing countertops prior to arrival of the template team. Please also have pets, especially large dogs, confined to another area.

While our team member is actively taking measurements, we ask that you please keep conversation to a minimum. This job requires a lot of concentration and missed measurements or inaccurate notes could result in delays in your project. Please don’t take offense at our focus!

Pricing updates
Following your template, we’ll assess whether the final measurements match those used for pricing your project, and if necessary, add an addendum to your contract for actual pricing. For any increases in price, we ask that you sign and return the new contract with the addendum. If your price decreases, just e-mail acknowledgement of the new pricing.

Tear-out and Installation
Your approximate project start date will be set when your project is handed off to your project manager AND your template is scheduled AND your project materials are received and pass inspection. For quartz & natural stone projects, the production and fabrication timeline varies widely based on the product selected. Your Welling Kitchen, Bath & Floor representative will be in contact with you to inform you of these dates as soon as we know them. A typical laminate tear-out and quartz or stone installation timeline is as follows:

  • Day 1: Plumbing disconnect, and laminate tear-out
  • Day 2: Quartz or Stone installation
  • Day 3: Plumbing reconnect

If you choose, your Welling Kitchen, Bath & Floor project manager will coordinate a plumber for disconnect, installation of your new plumbing materials (such as sink, faucet), and reconnection for the necessary dates.

If you are getting your faucet, soap dispenser, sink, garbage disposal, etc. from a vendor other than Welling Kitchen, Bath & Floor, you are responsible for having them onsite at the time your countertops are being installed and for coordinating the installation of the plumbing materials.

Prior to the tear-out, please clear off existing countertops, and empty all base cabinets. This makes for a cleaner, more efficient install, and prevents any of your belongings from damage. During install, we ask that you have your pets, especially large dogs, confined to another area.

Invoicing
Your second invoice for 20% of your project value will be issued upon substantial completion of your project. Your final invoice for the remaining 20% of your project value will be issued once the original scope of your contract is completed. If your project includes multiple contracts, you may receive your invoices at different times based on the completion of each contract scope. Your invoice will show your original down payment, and the amount due. Please pay your invoices promptly.

Invoices that remain unpaid after 30 days will incur a finance charge.

Testimonial
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