Please note, if your countertop replacement will happen concurrently with your kitchen or bath project, or any scope of work including cabinetry, it will be included in the design and production process of that project. If your project is a straight-forward countertop replacement, with a scope not exceeding plumbing disconnect, tear-out, install, and plumbing reconnect, your project will follow these steps.
When you first contact us by phone or e-mail, or stopping in our Design Center, a Welling Kitchen, Bath & Floor representative will ask about the scope and timeline of your project and give you a chance to ask questions about our process, services, or your project details. We’ll then collect your contact information and explain next steps. If you are at the Welling Kitchen, Bath & Floor Design Center and someone is available to help you, you may begin the Material Selection and Pricing stage right away. If you called or e-mailed, or if someone is not available in the Design Center to help with your project, a Welling Kitchen, Bath & Floor representative will schedule a time for you to come in to select materials.
Material Selection and pricing
In order to make your color selection and pricing go as smoothly and quickly as possible, please bring along the following to our showroom:
A Welling Kitchen, Bath & Floor representative will discuss properties, pros and cons of different types of countertop material, sink styles, faucets, edge profiles and backsplash types, and guide you in selecting a few colors and patterns of countertop material for your project. We ask that you check out some samples (take them home for a couple of days) so that you can see them in your space, with your light and your surroundings. After you make your preliminary material selections, your Welling Kitchen, Bath & Floor representative will send you a quote for the materials you selected.
Once you finalize your selections and scope for your project, your Welling Kitchen, Bath & Floor representative will draw up a contract for your countertops. If you agree with the contract, you’ll sign, and submit your 50% down payment. This triggers the production phase of your project.
If Welling Kitchen, Bath & Floor coordinates a plumber for your project, your pricing will include an allowance for plumbing disconnect and reconnect. An allowance is an educated estimate of what your plumbing cost will be, however the final price may be higher or lower than the allowance depending on the ease or difficulty of the actual work performed. Plumbing will be charged at the actual cost of work, plus a 10% project management charge.
Modifications to project scope after you sign your contract require a change order and may affect price and timeline of your project.
From here on, depending on the exact material you select for your countertops, the process and timelines will vary. We try to be updated on what materials are experiencing supply shortages so that you are aware of any selections that may have a significant delay.