Your template date will be set on the day you sign your contract and will typically be within 1 week. On the day of template, please clear existing countertops prior to our arrival. Please also have pets, especially large dogs confined to another area.
While our team member is actively taking measurements, we ask that you please keep conversation to a minimum. This job requires a lot of concentration and missed measurements or inaccurate notes could result in delays in your project. Please don’t take offense at our focus!
It is not necessary for you to be onsite during the template, if you are comfortable providing us with a way to enter your home in your absence.
Following your template, we’ll assess whether the final measurements match those used for pricing your project, and if necessary, add an addendum to your contract for actual pricing. For any increases in price, we ask that you sign and return the new contract with the addendum. If your price decreases, just e-mail acknowledgement of the new pricing.
Tearout and Installation
Within 5 business days of your template, we will inform you of your tearout and installation dates. For standard wood top or butcher block tops, this is usually fall between 4-6 weeks from the date of template. A typical laminate tearout and butcher block or wood top installation takes no more than one day.
Prior to install, please clear off existing countertops, and empty all base cabinets. This makes for a cleaner, more efficient install, and prevents any of your belongings from damage. Clear out a space at least the size of a parking space, preferably in an easily-accessible garage, for the install team to set up their tools. During install, we ask that you have pets, especially large dogs confined to another area.
It is not necessary for you to be onsite during the tearout and install, if you are comfortable providing us with a way to enter your home in your absence.
Upon completion of your install, your Welling Kitchens representative will contact you to confirm that you are happy with the result. After that, you’ll receive your invoice via e-mail or USPS. Your invoice will show a credit from your original deposit, and your final balance.
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